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March 25, 2008

Barbie Bandits sentenced

Yesterday, Georgia meted out justice upon the Barbie Bandits, who helped inspire Banana Florist's The Heist.  We notice that the more comely of the pair received the lighter sentence.  Just sayin'.

March 23, 2008

Imagination

One of our colleagues at Flower Chat posted a thread, saying that same-day delivery was the only differentiator that "real florists" have against the mega-middlemen like 1-800-Flowers and ProFlowers.

We couldn't disagree more.  There's no one collective differentiator that all independent florists share.  Rather, each florist has something that nobody else has -- not the big boys, and not even other real florists: the opportunity to express individual identity. 

Take a look at Flower Bar, one of our competitors in Atlanta.  (Case in point: imagine the reaction that Jacqueline at the Teleflora blog would face if she were to brag on one of TF's competitors in her blog.  That's the kind of opportunity -- freedom -- I'm talking about.)  Flower Bar offers bouquets themed on mixed drinks, like the Mojito Bouquet and White Russian Bouquet.  With a trademark on every bouquet, literally nobody else can offer what they have.  But the one thing that truly makes them unique isn't their portfolio, but the personality it represents.  And that pesonality has been justly rewarded with exposure in DailyCandy Atlanta, where we popped up last month, scads of ATL print media and Good Day Atlanta, where we hope to be for Mother's Day.

Regardless of your industry, the monolithic corporations will always seek control through the mechanics of commerce, but your imagination transcends all obstacles. 

March 22, 2008

Details, details

I've been reading Hey, Whipple, Squeeze This.  The author reminds me of Seth Godin, in that both guys have a gift for presenting questions and solutions that seem excruciatingly simple once I've read them, but that I'd never think of on my own.  To wit:

  • "Find the central truth about your product."  (Cameras don't take photos; they freeze moments in time.  Banana Florist isn't a flower shop; we're a happiness brokerage.)
  • "Brand = adjective."  (Volvo = safe; Banana Florist = ?)

It's pretty embarrassing to admit, but we're not sure what single adjective we want people to associate with BF.  I started scribbling down my own questions, some of them discussed in Whipple, if not explictly addressed.  These questions are familiar ones, as I ask them whenever a client or project lead presents me with a writing job:

  • Who do you want to talk to? 
  • What do you want to say?
It's doubly embarrassing to admit that I can't definitively answer either of those in regard to BF.  Marketer, heal thyself.  The original concept of BF blew me away, and impressed enough folks to get us considerable burn in blogs, from Godin posting on us the day after we launched to Toby mentioning us yesterday on her Diva Marketing Blog.  But, as I mentioned last week, high-flown concepts are no excuse for skimp on basic discipline, and we're still mulling over the elementary.

March 15, 2008

Anna Jarvis, spinning in grave

Teleflora's Flower Blog just posted on Anna Jarvis, the founder of Mother's Day.  There's a tidy overview of Anna's efforts to get Mother's Day recognized as a formal holiday, which segues nicely into a Teleflora promotion.  Jacqueline, who edits the site, writes:

Anna Jarvis was definitely inspired by her mother. Bet she’d appreciate America’s Favorite Mom contest presented by Teleflora.

Yeah, probably not so much.  Jacqueline nicely avoids mentioning how the commercialization of Mother's Day ate Anna alive, driving her to denounce the popularized holiday with twice the vigor that she originally pushed for it.  The infallible Wikipedia quotes Anna:

A printed card means nothing except that you are too lazy to write to the woman who has done more for you than anyone in the world. And candy! You take a box to Mother—and then eat most of it yourself. A pretty sentiment!

We've been mulling over how Banana Florist should celebrate the upcoming 100th anniversary of the first Mother's Day celebration.  There's more to it for us than the big centennial.
See, I'm related to Anna.  She and I both go back to when Daniel Jarvis left behind spotted dick for corn meal and venison, depriving all future generations of cool English accents and a droll sense of humor.  (Well, maybe not all of us on that last count.)

Here's what we're currently thinking: 

I wriggle my way onto Good Day Atlanta and chat with Suchita about the 100th anniversary, Banana Florist, etc.  The hook being: Relative of woman who started Mother's Day is co-founder of Atlanta-exclusive florist.  Maybe Suchita would even let me set something on fire.  (If you haven't seen our video, check it out, here.)

But if we're going to pimp Anna's name along with everyone else, we should at least pay homage to her ideals.   Anna thought so highly of her mother, Ann, partially because of the elder Jarvis' community work.  Ann provided care to soldiers returning from the Civil War.  More importantly, she busted ass to reconcile communities ripped apart by the War, introducing mothers of Rebs to mothers of Yanks, prompting healing within the community.  

So, for every Mom Likes Me Best purchased for Mother's Day, a donation to an Atlanta veteran's group seems appropriate.  All of this stuff is still in the idea stage; we're still not exactly sure how we'll move forward.  Any thoughts?

March 13, 2008

Banana Aeronautics

David K. recently posted about us -- and even featured our video on his site.  Thanks, David!

David's been chatting with us since we launched, always offering honest feedback. Most recently, he pointed out that nowhere on our site do we actually say that Banana Florist delivers fresh-cut flowers to the Atlanta Metro area -- at least, not in so few words.

Our home page points out that we "proudly serve Metro Atlanta." You click on the link up in there in the right-hand corner and read why "we (focus) our flower power exclusively on the ATL."  Our about page explains our policies on substitutions (we think substitutions stink and that you should get exactly what you pay for); our pricing; etc.  So, all the information is there, presuming that our visitors take the time to read our oh-so carefully rendered copy.  And that presumption -- for us, at least -- is at the heart of David's observation.

If I came across a company named Banana Aeronautics, I'd have a pretty good idea of what they offered.  But a splashy branding job is no excuse to overlook details, especially when you only make space shuttles for Atlantan cosmonauts.

In the age of copy written to scan and of businesses presented the choice of immediacy or irrelevancy, feedback like David's is gold.  When you're living and breathing a project, the most obvious details often go overlooked, and it's a blessing to have people interested enough in your brand to keep reeling you back in.

March 10, 2008

The Better Part of Valor

This one's a bit dusty, but we'd forgotten about 1-800-Flowers blowing a philanderer's cover, resulting in his wife filing for divorce.  Gift-giving for mistresses is way overlooked.  We once had a spec-ad idea for Coach bags that featured the tagline: The Official Bag of Your First Affair.  Really hit the  burgeoning arriviste set, you know?

Maybe Banana Florist should offer a selection called The Better Part of Valor, with accompanying text explaining our discretion regarding personal information provided by our partners in crime.   People spend hundreds of millions every year on gifts for the Other Woman, and boy toys, for that matter.  Yet no goods/service/experience providers want to touch it.  Pity.

March 08, 2008

Banana Florist video

Our first video is up on the YouTube.  You can view it by clicking this hyperlink.   Thus far, we've gotten the highest praise we've ever received, for anything.  YouTuber jrackles writes: "Mildly outrageous.  Unnecessary.  Informative."

March 06, 2008

Banana Florist on Squidoo.com

Here's an excerpt from our new Squidoo lens:

Our flowers really aren't all that important. Your reasons for buying flowers in the first place -- that's what matters.

So why do you buy flowers?

  • To get laid (duh)
  • To get a second date (to further entertain fantasies of getting laid)
  • Because your verbal apologies lost currency a long time ago
  • In some random instance, you realize that pride always flickered in your mom's eyes, regardless of the occasion -- whether it was Jenny Gibbs' dad charging up the lawn hollering that you were no good, or six years later, when you handed the woman your freshly doffed mortarboard and cum laude diploma
  • Because every so often, it occurs to you to do something nice for someone, without expecting anything in return (hey, it's been known to happen)
These events are all heavily charged with lust, appreciation, sincere regret and a whole heapin' helping of other high-caliber emotions.  So, you swing by the neighborhood florist after work.  Everybody's really nice and earnestly ask if they can help, but what are you supposed to say?  "Why yes, I'd like something to help me get to Second Base, at the very least." 

Of course, shopping online alleviates these awkward situations.  So, you visit 1-800-Flowers, where you get immediately slammed with 178 categories, and cheese crates and bouquets named Fields of Europe and Autumn's Eternal Ascent aren't helping.   You need to know which flowers best assist your intention, and you need to know now.

There's a fundamental disconnect between your reason for buying flowers and the flower-buying process.  And that's the problem: buying flowers is a process, not an experience.  You're clicking through screen after screen of nearly identical items, or staring at endless assortments behind the cooler door, and that original urgency starts to fade into frustration and confusion.

That's where Banana Florist comes in.  Check us out at www.bananaflorist.com

 

 

 

March 05, 2008

BF Video-Edit Liveblog!

Everybody's doing liveblogs to cover events, from marketing conferences to sporting drafts, so we thought we'd give 'er a go, to give you blow-by-blow reports of the Banana Florist video editing process.  Our good buddy Will Russell came over this morning and we shot the video together.  We've just finished pizza and milkshakes; now he's editing!  And here we go with the liveblog:

1:16: Will is doing something on his "Mac" that I don't understand.

1:18: He's still doing that same thing, and I still don't understand it.

1:23: Will says he's too busy to discuss my sweater collection. 

1:32: Surveying the day's destruction, now heaped around the kitchen, I wonder what it means to give a girl scorched, blackened red roses.  Hey, remember that one episode of the Real World when the peroxide-blond British guy (Neil?) got a cow's heart wrapped in barbed wire for Valentine's Day?   That was pretty wild, huh?  Note to self for next February...

1:36: Call from the better half.  And I was just thinking about Valentine's Day!  Providence!

1:47: Watching Will edit video reminds me of watching my dear mother crochet.  In the old days, I made myself useful by feeding yarn.  Today I'm making myself useful by entertaining Will with unsolicited anectdotes -- some of which are even a bit off-color!

1:52: I'm off for a nap.  Will can let himself out.

As soon as we get this video "in the can"*, we'll let you all know.  (It won't be that long; remember to breathe.)